Terms & Conditions

Effective Date: January 3, 2026

Business Name: MidBizz (“MidBizz,” “we,” “us,” “our”)

1. Scope of These Terms

These Terms & Conditions (“Terms”) govern:

(a) your use of our website and any related pages, forms, tools, and content; and

(b) any services provided by MidBizz, including (as offered from time to time) digital marketing, SEO, content creation, media production, advertising management, consulting, analytics/forecasting, and property-related services.

If a written proposal, statement of work (“SOW”), invoice, or service order includes terms that conflict with these Terms, the SOW/service order controls only for that project.

2. Acceptance of Terms

By using the website, submitting an inquiry form, purchasing services, or otherwise engaging MidBizz, you confirm you have read and agree to these Terms.

3. Eligibility and Authority

You represent that you are at least 18 years old and have the authority to bind yourself and, if applicable, your business to these Terms.

4. Service Engagement, Deliverables, and Changes

(a) Scope. Services, deliverables, timelines, and pricing are defined in a proposal/SOW/invoice or on the applicable service page.

(b) Client approvals. You are responsible for reviewing and approving drafts, creative, copy, targeting parameters, and other materials within a reasonable timeframe. Delays in approval may delay delivery.

(d) Third-party access. If services require access to platforms (Google, Meta, LinkedIn, website CMS, hosting, analytics, email tools), you agree to provide appropriate access and permissions.

5. Client Responsibilities

You agree to provide accurate and complete information necessary for successful service delivery. This includes, without limitation, access to existing marketing materials, data, accounts, and any other resources required for effective collaboration. You represent that you have the legal right to use and share any materials provided to MidBizz, including images, logos, copy, video, and data.

6. Fees, Billing, and Payment

(a) Fees. Fees are as listed in the proposal/SOW/invoice or on the relevant service page.

(b) Payment timing. Unless otherwise stated, invoices are due upon receipt. MidBizz may require upfront payment before work begins.

(c) Late payments. Late payments may incur a late fee of 10% per month (or the maximum allowed by law), and MidBizz may pause work until accounts are current.

(d) Chargebacks. You agree to contact MidBizz first to attempt resolution before initiating a chargeback. If a chargeback is filed for completed or in-progress work consistent with the agreed scope, you remain responsible for amounts due plus reasonable administrative costs.

(e) Ad spend. Advertising spend paid to platforms (Meta/Google/LinkedIn, etc.) is separate from MidBizz fees and is non-refundable once spent.

7. Subscriptions, Auto-Renewal, and Cancellation (If Applicable)

If you enroll in a monthly plan or retainer:

(a) Your plan may renew automatically each billing cycle unless canceled.

(b) To avoid the next billing charge, you must cancel at least [insert] days before renewal.

(c) Cancellation stops future billing but does not negate payment for work already performed or committed within the current billing period.

8. Refund Policy

Unless required by law or explicitly stated in a signed SOW:

(a) Deposits, setup fees, audits, and completed deliverables are non-refundable.

(b) For retainers/subscriptions, unused time is not refunded once the billing period begins.

(c) If MidBizz terminates without cause, MidBizz will refund any prepaid fees for unperformed work (if any), calculated on a pro-rata basis.

9. Confidentiality

Each party may receive confidential information. Both parties agree to protect the other’s confidential information using reasonable care and to use it only for performing or receiving services. Confidentiality does not apply to information that is public, independently developed, or lawfully obtained without breach.

10. Privacy and Data Protection

Your use of the website and services is also subject to our Privacy Policy. If you provide customer or client data, you confirm you have appropriate rights and permissions to share it with MidBizz for the intended business purpose.

11. Intellectual Property

(a) Client materials. You retain ownership of materials you provide. You grant MidBizz a limited license to use them to perform services.

(b) Work product license. Upon full payment, you receive a non-exclusive, perpetual license to use deliverables created for you for their intended business purpose.

(c) MidBizz pre-existing IP. MidBizz retains ownership of its templates, frameworks, processes, know-how, internal tools, and reusable components, even if incorporated into deliverables.

(d) Portfolio. Unless you opt out in writing, MidBizz may reference your business name and non-confidential work samples for portfolio/marketing purposes (for example, screenshots of public-facing creative).

12. Use of AI Tools and Outputs (If Applicable)

If MidBizz provides AI-assisted tools, assessments, or content, you acknowledge:

(a) Outputs may be probabilistic and may contain errors or omissions.

(b) You are responsible for reviewing outputs before acting on them.

13. Advertising Platform Policies and Compliance

If MidBizz manages advertising:

(a) You remain responsible for your business’s compliance with applicable laws and platform rules (including claims substantiation, industry restrictions, landing page compliance, and privacy disclosures).

(b) Platforms may reject ads, limit delivery, suspend accounts, or change rules. MidBizz is not responsible for platform decisions.

14. Disclaimers

(a) No guarantees. Marketing and business outcomes depend on many factors outside MidBizz’s control. MidBizz does not guarantee rankings, revenue, leads, conversions, or specific results.

(b) No professional advice. MidBizz provides business services and information, not legal, tax, financial, or compliance advice. Obtain professional advice as needed.

15. Limitation of Liability

To the maximum extent permitted by law:

(a) MidBizz will not be liable for indirect, incidental, special, consequential, or punitive damages.

(b) MidBizz’s total liability for any claim relating to services will not exceed the amount you paid to MidBizz for the specific service giving rise to the claim during the 1–3 months period before the event.

16. Indemnification

You agree to indemnify and hold harmless MidBizz from claims, damages, liabilities, and expenses (including reasonable attorney’s fees) arising from:

(a) materials you provide (including copyright, trademark, or privacy violations);

(b) your products/services, customer disputes, or regulatory issues; or

17. Termination and Suspension

(a) Termination. Either party may terminate as defined in the SOW, or if the other party materially breaches and fails to cure within [insert] days after written notice.

(b) Effect. Upon termination, you remain responsible for fees for work performed and non-cancelable commitments incurred up to the termination date.

18. Property Solutions Specific Notice (If Applicable)

If MidBizz provides property-related services, those services may involve introductions, information sharing, and transaction support. MidBizz does not provide legal services and does not guarantee transaction outcomes. Parties should consult appropriate licensed professionals (attorney, title, broker/agent where required) for any transaction.

19. Governing Law and Dispute Resolution

These Terms are governed by the laws of Ohio, without regard to conflict-of-law rules. Venue for disputes will be Hamilton County, Ohio unless otherwise required by law.

20. Changes to These Terms

MidBizz may update these Terms by posting a revised version on the website with a new Effective Date. Continued use after changes constitutes acceptance.

21. Miscellaneous

If any part of these Terms is unenforceable, the remainder remains in effect. You may not assign these Terms without MidBizz’s written consent. Notices may be delivered by email.

END OF TERMS & CONDITIONS